If you've ever come across strange errors like ORA-600, ORA-7445, or ORA-700 while working with Oracle databases, you’re not alone. These internal errors can seem cryptic, especially if you’re new to Oracle support. Thankfully, Oracle provides a Look-up Tool to help decode these errors and guide you toward a solution.
In this post, we’ll walk you through how to use this tool in a few simple steps.
🔧 What Is the ORA-600/ORA-7445/ORA-700 Look-up Tool?
The tool helps identify known issues related to internal Oracle errors. These errors often look like:
ORA-600 [argument1]
ORA-7445 [argument1]
ORA-700
These aren't typical user errors, but rather indicators of low-level internal problems in the Oracle kernel. The Look-up Tool compares your error against Oracle's internal database of bugs and known issues.
📝 Steps to Use the Look-up Tool
1. Install Oracle Trace File Analyzer (TFA)
Make sure you have the latest version of Oracle TFA installed. This tool helps you collect diagnostic data automatically.
👉 Download it here: Oracle Trace File Analyzer (TFA)
2. Collect Diagnostics Automatically
Use TFA to collect the logs by running one of the following commands based on your error type:
tfactl diagcollect -srdc ORA-00600
tfactl diagcollect -srdc ORA-07445
tfactl diagcollect -srdc ORA-00700
This will gather all necessary logs and trace files.
3. Upload to the Troubleshooting Tool
Upload the zip file generated to either of the following:
The tool will scan the logs and suggest known causes, bugs, and possible solutions.
4. Still Need Help?
If the tool doesn’t return a useful result, attach the diagnostic zip file and raise a new SR (Service Request) with Oracle Support. You can do this from the troubleshooting tool page itself by clicking Create SR at the bottom.
🛠️ Bonus Tip: Use interpret Tool in dbse
If you have access to Oracle’s internal tools (like in MOS ISDE), you can use the interpret command:
interpret -format=text error "ORA-600 [3020][1][2][3]"
This can help decode the arguments and point to the root cause.
✅ Summary
The ORA-600/7445/700 Look-up Tool simplifies the first step of troubleshooting complex Oracle internal errors. Here's what to remember:
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Always collect diagnostics using TFA.
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Use the right diagcollect command for your error type.
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Upload the file to Oracle’s troubleshooting portal.
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Raise an SR if no known issue matches.
Next time you hit one of these scary-looking errors, don’t panic—just look it up! 💡
Let me know if you'd like this formatted for LinkedIn or internal knowledge base publishing.
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